ADMIN SUPPORT IN EDINBURGH
Your admin, handled. Your week, back.
Invoicing, chasing payments, your inbox and the certificates and renewals nobody wants to track, taken off your plate for one fixed monthly price.
I've spent 15+ years running admin inside firms like CBRE, JLL and chartered accountancy practices. Now I do it for small business owners who'd rather spend their time on clients than on paperwork. You choose what to hand over, I keep it running, and you never pay by the hour.

What I can take off your plate
Three areas. Hand over one, two or all three, and I'll run them for you every month.
AREA 1
Invoicing & Getting Paid
Invoices prepared from your timesheets or records and sent once you approve, then followed up until the money is in.
AREA 2
Inbox, Diary & Clients
Your inbox checked twice a day, enquiries answered within a working day, appointments and client records kept in order.
AREA 3
Records & Compliance
Certificates, licences, tenancies and memberships tracked, inspections arranged, and reminders sent long before anything expires.
Who I work with
Accountancy practices
Client records chased before deadlines, onboarding paperwork, invoicing and an inbox that peaks every January. My UK career started inside chartered accountancy practices, so I know the rhythm.
Letting agents & landlords
Tenant emails, viewings, move-ins and a calendar full of certificates. I keep it answered, tracked and filed, with experience from CBRE and Jones Lang LaSalle behind it.
Consultancies & professional services
You bill clients every month from timesheets. I make sure invoices go out on time, without errors, and the money comes in.
Clubs & membership businesses
Memberships, direct debits, trial bookings and the same questions every week. I handle the admin so you can focus on your members.
Small business owners
You started your business to do the work you love, not to chase invoices and answer the same emails. I take the everyday admin off your plate so you can get back to it.
Not sure where you fit?
Most businesses don't fit a neat box. Tell me what's piling up and we'll work out together whether I can help.
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How It Works
1
Free 30-minute chat
2
Package and price confirmed
3
Access to your systems set up securely
4
First month, with a written summary
See what my clients say
"As a growing renovation company, we needed help with quotes, mail and invoicing. Agata does it all - she is a star!"
Kris - CEO, RenoMasters
"Dependable, conscientious and accurate - I would have no hesitation recommending Agata."
Tim Prime - Estate Manager, CBRE
"Great at keeping records updated and very proficient with Excel - always happy to help colleagues."
Jill Thomson - JLL
Helping your business run smoothly
I'm Agata, and I'm based in Edinburgh. I spent years inside firms like CBRE, JLL and LWC Chartered Accountants, so I know property and finance admin from the inside: the tight deadlines, the compliance paperwork, the inbox that never empties.
That's why I built The Proper VA: to take that work off your plate. Today it means invoicing and chasing payments for consultancies, keeping letting agents and landlords on top of enquiries and certificates, and running membership admin for clubs.
I bring the same precision to every task, so nothing gets missed.
Why work with me
15+ years of proven experience
Executive-level support across global real estate and accountancy firms.
Clear scope, fixed price
No hourly billing. You know exactly what's included each month, and there are no surprise invoices.
Confidential, always
Your logins, files and client details are kept strictly confidential and used only for the work we've agreed.
Ready to take admin off your plate?
One fixed monthly price, clear limits, and nothing sent without your approval. Start with a 30-minute chat and leave with a clear idea of what could come off your list.