Property Support
Virtual Assistance for Property Professionals
If you're an estate agent, letting agent, landlord or property manager in Edinburgh, you already know the real work happens between viewings and closing deals - not during them. I take care of the tenancy admin, compliance tracking and listings management that quietly eat up your week. With a background in commercial real estate at CBRE and Jones Lang LaSalle, I understand how this industry moves, and I keep pace with it.
Most Popular Tasks I Offer
Report Preparation & Research
- Drafting and formatting property valuation reports
- Researching comparables (comps) and recent sales data
- Organizing site notes, measurements, and findings into structured reports
- Ensuring compliance with RICS (Royal Institution of Chartered Surveyors) guidelines
Admin Support
- Scheduling property inspections and client meetings
- Managing email correspondence with clients, lenders, and solicitors
- Keeping records of completed and pending surveys
- Organizing documentation for mortgage lenders or legal teams
Financial & Legal Compliance
- Sending invoices and tracking payments
- Maintaining a database of clients, properties, and past valuations
- Recording rental income and expenses for tax purposes
- Ensuring compliance with rental laws (EPC, Gas Safety, Right to Rent, etc.)
Lead Management & Client Engagement
- Responding to property inquiries and booking viewings
- Qualifying leads and updating CRM systems
- Following up with potential buyers via email or calls
- Managing a database of buyers, sellers, and investors
Property Listings & Marketing
- Uploading and updating listings on Zoopla, Rightmove, OnTheMarket, and agency websites
- Writing engaging property descriptions
- Editing and enhancing property photos and virtual tour videos
- Designing brochures, flyers, and social media graphics
Property Management & Maintenance
- Coordinating maintenance requests and liaising with contractors
- Keeping records of repair requests, costs, and invoices
- Organizing regular inspections and move-in/move-out checklists
- Sending rent reminders and tracking payments
Tenant & Lease Management
- Handling tenant inquiries and complaints
- Preparing tenancy agreements and renewals
- Collecting rent and sending late payment reminders
- Keeping track of lease expirations and renewals
Tenant Screening & Applications
- Handling inquiries and scheduling property viewings
- Collecting and verifying tenant applications (background checks, references)
- Drafting tenancy agreements and lease documents
- Ensuring compliance with tenancy regulations (Deposit Protection, Right to Rent checks)
Ready to take property admin off your plate?
Book a free 20-minute chat and let's see if we're a good fit - no pressure, just a conversation.